ELYMENTA / CUSTOMER INFORMATION
Terms and Conditions
The Store
This store is operated by Elymenta, 15 A Rue Des Cheminots, 57600 Forbach, France. These terms apply to your use of elymenta.shop and purchases made through the store. Contact [email protected] for help.
Products and Prices
Prices are in US dollars. Refer to each product page for its color, materials, dimensions, packaging and quantity. Images illustrate the product design; display settings may affect perceived color. We do not promise certifications or performance beyond the stated product information.
Payment Authorization
When submitting a payment through an available payment service, you authorize payment of the amount shown at checkout. A payment attempt does not by itself establish that funds were collected or that an order was accepted.
Order Acceptance
Please review the items and delivery details before submission. An order is accepted when Elymenta confirms acceptance. A submission acknowledgment or a pending payment status alone is not a confirmation of acceptance. If there is an issue with a submitted order, contact us to review its actual status and any payment involved.
Delivery and Tax
Free standard delivery is offered within the confirmed US delivery area. Handling, transit, cutoff and business-day rules are set out in the Shipping Policy. Tax is displayed as $0.00 at checkout; no legal tax-exemption representation is made.
Returns and Refunds
Our Return & Refund Policy sets out the 30-day request window, hygiene-related conditions, responsibility for return costs and refund timing. It also explains how damaged, defective or incorrect items are handled.
Use of Products and Website
Use fan brushes for their intended makeup purpose. Clean them regularly, let them dry fully and avoid sharing uncleaned tools. Do not submit false information, interfere with website operation or misuse another person’s information.
Help and Applicable Rights
Contact [email protected] with questions about a purchase or these terms. These terms do not remove rights that cannot be excluded under applicable law.