ELYMENTA / CUSTOMER INFORMATION
Privacy Policy
Who We Are
Elymenta, 15 A Rue Des Cheminots, 57600 Forbach, France, is the business responsible for this store. Contact [email protected] for privacy questions or requests.
Information You Provide
When you shop, place an order or contact us, the information involved may include your name, email, phone number, shipping and billing address, purchased items, payment status, and the contents of your customer-service communications. Payment information is handled in accordance with the payment services used for your transaction.
How Information Is Used
We use information as necessary to respond to requests, process and fulfill purchases, arrange delivery, support returns and refunds, maintain relevant business records, and meet applicable obligations. We do not add marketing tracking tools to this website.
Service Providers and Partners
We may share information with trusted service providers, such as payment processors, delivery companies, hosting providers, and customer support providers, as necessary to fulfill orders, process payments, or provide other requested services. Information may also be disclosed when required by applicable law.
Browser Storage
This website stores the product identifiers and quantities in your shopping bag in your browser’s local storage so they remain after refreshing. Clearing the bag removes its saved contents. See our Cookie Policy for details.
Retention and Your Requests
Information is retained according to its purpose and applicable obligations; no single fixed period is promised for every data category. Contact us to request access, correction or deletion, or to ask about applicable privacy rights. The availability of a request may depend on applicable law and required records.
International Processing
Our business is located in France and serves customers in the United States. Information may be processed where the business and the service providers needed for your request operate. Contact us for questions about a particular request.
Updates
We may update this policy as our services and applicable requirements change. Please review the current policy when using our store.